Terms & Conditions

1. Introduction

Please read these terms of sale carefully. You will be asked to expressly agree to these terms before placing an order from our website.

2. Interpretation

"We", "us", and "our" refer to Naqshbandi Islami Store; "you" and "your" refer to our customer or potential customer.

3. Order Process

The product listings constitute invitations to treat; your order is an offer. A contract is only formed when we accept your order via email confirmation.

Steps include adding products to your cart, registering or logging in, creating a measurement profile if required, confirming order and payment, and receiving our confirmation email.

4. The Products

Not all products are available online. Online-available products are marked with a cart symbol.

5. Price and Payment

Prices exclude VAT (where applicable). Payment is due upon order and includes stated delivery charges. Orders are processed via secure payment providers like PayPal.

6. Delivery Policy

Standard delivery covers 0.5 kg. Excess weight/volume may incur extra charges. Custom-tailored items and silver rings may take longer. We aim to deliver within 14 working days and dispatch within 7 days.

7. Risk and Ownership

Risk passes on delivery; ownership upon delivery and full payment. Until then, goods remain our property.

8. Product Warranties

Refer to our standard warranty at our terms page.

9. Returns, Refunds, and Replacements

Returns require prior agreement. We only replace or refund faulty items due to our error. Custom items are non-refundable. Disputes are subject to our decision.

10. Your Warranties

• You are legally able to enter binding contracts.
• Your order information is accurate.
• You can accept product delivery.

11. Your Indemnity

You agree to indemnify us against losses or damages arising from your breach of these terms.

12. Force Majeure

We are not liable for delays caused by uncontrollable events (e.g., natural disasters, wars, power failure).

13. Limitations of Liability

We are only liable for the product price. No liability for indirect losses (e.g., business interruption, reputational damage) or delays due to force majeure.

14. Contract Cancellation

We may cancel contracts for non-payment, insolvency, or other critical failures on your part.

15. Consequences of Cancellation

Undelivered items will not be supplied. Delivered items must still be paid for. Certain terms survive contract termination.

16. Scope of These Terms

These terms don't cover licensing or third-party services and do not assign IP rights.

17. General Terms

Images are for illustration. We may revise these terms. Invalid provisions are deemed omitted without affecting the rest. You cannot transfer rights under this contract.

18. About Us

Naqshbandi Islami Store
Address: 568 Neelam Block, Allama Iqbal Town, Lahore, Pakistan (54570)
Email: info@naqshbandistore.com